Front Desk Coordinator- FT/year-round

Dentistry by Design in Sister Bay is seeking a motivated and organized Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will play a crucial role in ensuring a smooth and efficient flow of operations at the front desk, creating a positive first impression for our patients. 

Responsibilities:

• Greet and welcome patients in a courteous and professional manner.
• Schedule and confirm patient appointments, coordinating with the dental team to ensure optimal scheduling.
• Answer and manage phone calls, emails, and inquiries, providing information and assistance to patients in a professional and friendly manner.
• Verify and update patient information, insurance details, and billing records accurately.
• Process payments, manage billing and insurance claims, and handle financial transactions.
• Maintain cleanliness and organization of the front desk area and waiting room.
• Collaborate with dental staff to ensure smooth patient flow and excellent service.
• Assist with various administrative tasks as needed, such as filing, record-keeping, and data entry.

Qualifications:

• Previous experience in a dental office or similar administrative role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using dental software and Microsoft Office Suite (e.g., Word, Excel).
• Knowledge of dental terminology, insurance processes, and appointment scheduling is a plus.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to maintain a positive and friendly demenor in a fast-paced work environment. 

Benefits:

Details: Full-time/ year-round position, 4 days/week, Monday-Thursday. $18-23/hr. Compensation based on experience.

Employee Benefits: Employee Dental Benefit Coverage, Simple IRA, Vacation Time, Paid Holidays, Clothing Allowance.

Please email your cover letter and resume to: cora@doorcountydentistry.com