Our organization is looking for an organized, outgoing Customer service represaentative. In this position, you will assist with a variety of clerical and administrative duties. These tasks include greeting clients, answering phones, taking messages, managing email and mail correspondence, and calendaring. You may also assist with invoicing, updating client files, and ordering office supplies. Since you will be the first person clients see as they walk through our door, we are looking for an individual who can maintain a professional appearance at all times.
Customer service representative Duties and Responsibilities
Answer phones and take messages
Respond to emails
Manage mail correspondence
Greet clients and visitors
Help maintain office calendar
Assist with invoicing
Perform data entry and filing tasks
Manage inventory of office supplies
Perform other clerical tasks as needed
A customer service representative is someone who helps customers with their questions, concerns, and issues. They provide support and assistance to ensure a positive customer experience.
High school diploma or GED certificate
Associate degree or bachelor's degree preferred
Administrative or clerical experience preferred
Experience with Quickbooks software a plus
Computer proficiency
Organizational and time management skills
Basic math skills
Calm and professional appearance