Lead Housekeeper

Alpine Resort | Egg Harbor, WI

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Posted Date 2/03/2025
Description

Responsible for supervising a team of housekeepers, ensuring all assigned areas are cleaned to standard, maintaining inventory of cleaning supplies, and upholding quality control standards while providing training and guidance to staff.  The Housekeeping Lead oversees the daily operations of a housekeeping team, ensuring all assigned areas are cleaned and maintained according to established standards. This role involves assigning tasks, monitoring work quality, training new staff, maintaining inventory, and addressing any cleaning concerns that may arise.

Essential Duties and Responsibilities

  • Team Supervision:
    • Assign daily cleaning tasks to housekeeping staff based on workload and area requirements.
    • Monitor staff performance, providing feedback and coaching to ensure quality standards are met.
    • Address any employee concerns or issues promptly and escalate to the Housekeeping Manager when necessary.
    • Conduct performance evaluations for housekeeping staff.
  • Cleaning Operations:
    • Perform regular inspections of assigned areas to ensure cleanliness and compliance with company standards.
    • Respond to guest requests and complaints regarding cleanliness promptly.
    • Identify and report any maintenance issues in assigned areas.
    • Ensure proper usage and maintenance of cleaning equipment and supplies.
  • Training and Development:
    • Provide on-the-job training to new housekeeping staff on cleaning procedures, equipment usage, and safety protocols.
    • Conduct regular training sessions to refresh staff on cleaning standards and best practices.
    • Minimum of 2 years of experience in a housekeeping role, with previous supervisory experience preferred. Understanding of cleaning procedures, safety protocols, and chemical handling practices.

Job Type: Seasonal FT

Salary: $20.00 per hour

Salary20.00 Hour
Type
Full-Time | Seasonal
Category
Cleaning/Housekeeping | Housekeeping

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