Full-time Cashier/Sales

Job Summary

 As a Sales Associate, they will act as the primary point of contact for retail or wholesale customers and ensure sales by determining customers’ needs, accessing the POS system to assist in securing necessary parts, maintaining personal and store image, and ensuring customers receive a good experience.

As a Parts Delivery Driver, the primary functions of this position are to establish and maintain good relations with NAPA customers by providing courteous, efficient, and professional delivery service in a safe and timely manner. This person must also check invoices to ensure that the parts ordered were correctly pulled for delivery to the customer. The delivery driver must account for cash on COD (Collect on Delivery) orders.

Responsibilities

• Deliver parts / Return parts

• Working retail hours is required, with some weekends

• Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times, with the ability to effectively listen and speak one-on-one
• Participates in training as needed and required
• During daily interaction with customers, provides exceptional customer service by supplying service/safety information and answering inquiries
• Completes service tickets and turns them in for entry daily
• Inspects vehicle and notifies supervisor of needed equipment, supplies, or routine maintenance
• Maintains customer satisfaction by serving all customers, securing the right part, and resolving customer issues
• Maintains POS computer abilities by learning and applying how to use the catalog and system, practicing asset security/loss prevention controls, and understanding the store’s pricing methods
• Provides sales support functions by processing salespersons’ stock orders, reporting overages/shortages/damaged merchandise, and ensuring the good appearance of the store and displays

Requirement

• Knowledge of the POS system is preferred but not required
• Good organizational skills and the ability to work in a fast-paced environment
• Basic math and computer skills, and the ability to receive and process cash, checks, and charge/credit payments, and process merchandise exchanges
• Maintain sales records and sort data for recordkeeping
• Mechanical knowledge, or previous automotive or truck parts experience, preferred but not required
• Stay current with sales prices and restocking as required
• Recognize and monitor security issues
• Arrange and display merchandise, stock parts, and assist in maintaining the cleanliness of the showroom floor
• Requires the use of both hands and the ability to work on feet (stand and walk) for the entire assigned work shift
• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (ten feet) with the use of a stool or ladder when necessary, and capable of lifting and moving parts and boxes of up to 70 pounds
• Lift other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
• Able to meet DOT Physical requirements as a driver
• Must maintain a WI Driver’s License with an acceptable record
• May be required to follow opening and closing procedures
• Additional duties may be assigned by your supervisor

Job Type Full-time

Benefits

• 401k w/matching
• Profit Sharing
• Dental Insurance
• Employee Discount
• Health Insurance
• Paid time off
• Vision