Visitor Services Associate

Peninsula State Park | Fish Creek, WI

Posted Date 3/04/2019

This position is responsible for greeting park visitors, selling vehicle admission stickers, registering campers, fielding questions about the property and recreation opportunities, along with a variety of other administrative and financial duties.

55% Greet visitors, collect and account for fees and disseminate information. Work at entrance stations or other visitor contact stations. Use electronic credit card verification equipment and computerized reservation and reporting systems.

25% Provide answers to visitors questions concerning the specific park area, as well as explain the area's recreational opportunities, interpretive services, concessions and campground availability.

10% Issue admission receipts in accordance with established guidelines.

10% Distribute brochures, maps and provide directions/routes of travel throughout the park; inform visitors of potential safety hazards. Perform light cleaning duties. Wear required uniform and be a positive representative of the Department.

Knowledge Required:

Must be able to perform job duties at their assigned work site and demonstrate skills and experience in the following areas:
- Ability to communicate effectively with people
- Ability to handle money with accuracy
- Be a self-starter who is punctual and can work independently as well as with co-workers
- Ability to stand for long periods of time
- Effective written communication skills
- Computer experience with Windows, Microsoft Office and Outlook is required.
- Successful candidate must be able to work on a variety of tasks in a fast pace work environment while exercising sound judgment and providing excellent customer service.

Application Deadline: March 25, 2019

To Apply: Submit resume, cover letter and references to:

Jessica A Doell
9462 Shore Road
Fish Creek, WI 54212
RE: Job Code 12810

Application materials will be reviewed and the most qualified candidates will be invited for an interview.

Additional Information:

**** Due to the nature of this position the Department of Natural Resources will conduct a comprehensive criminal background check on applicants prior to selection. Pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Applicants must be legally authorized to work in the United States at the time of hire.

Salary13.00 Hour
Seasonal | Housing
Employee Housing Offered | Front Desk | Office/Admin

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