Island Lavender Shift Lead

Island Lavender is hiring a dependable, organized, and guest-focused Retail Shift Lead to help oversee daily store operations and support our retail team for Summer 2026.

This role is ideal for someone with retail or hospitality leadership experience who enjoys leading a team, maintaining high store standards, and delivering exceptional guest experiences.

Shift Leads help ensure every guest leaves feeling welcomed, cared for, and excited to return.

Key Responsibilities

• Lead daily store operations during assigned shifts

• Open and close the store, including register reconciliation

• Supervise and support store associates to ensure excellent customer service

• Maintain store cleanliness, merchandising standards, and product displays

• Manage restocking and assist with inventory counts and organization

• Handle guest concerns professionally and calmly

• Assist with training new staff members

• Ensure team follows policies, procedures, and brand expectations

• Communicate store needs, product issues, and guest feedback to management

• Support seasonal promotions, events, and product launches

Qualifications

• Prior retail experience required (leadership experience strongly preferred)

• Strong communication and problem-solving skills

• Calm, confident leadership style

• Highly organized and detail-oriented

• Ability to work weekends and peak seasonal hours

• Ability to lift up to 30 lbs and stand for extended periods

• Comfortable handling cash, POS systems, and daily sales reporting

What We Offer

• Leadership opportunity in a growing Door County brand

• Supportive, positive work environment

• Employee discounts

• Opportunity for year-round employment and advancement