Visitor Services Associate LTE

Peninsula State Park | Fish Creek, WI

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Posted Date 2/01/2020

These positions are responsible for greeting park visitors, selling vehicle admission stickers, registering campers, fielding questions about the property and recreation opportunities, along with a variety of other administrative and financial duties. The positions will begin in May and end around Labor Day. Some positions may end mid-October. All of these positions require night, weekend, and holiday work. Housing is available on property.

55% - Greet visitors, collect and account for fees and disseminate information. Work at entrance stations or other visitor contact stations. Use electronic credit card verification equipment and computerized reservation and reporting systems.

25% - Provide answers to visitors' questions concerning the specific park area, as well as explain the area's recreational opportunities, interpretive services, concessions and campground availability.

10% - Issue admission receipts in accordance with established guidelines.

10% - Distribute brochures, maps and provide directions/routes of travel throughout the park; inform visitors of potential safety hazards. Perform light cleaning duties. Wear required uniform and be a positive representative of the Department.

Knowledge Required:

Required Qualifications:
- Punctual and able to work independently as well as with co-workers
- Excellent customer service skills
- Experience handling cash and operating cash registers
- Excellent communication skills, both written and verbal
- Ability to stand for long periods of time
- Experience working with computers, Windows, Microsoft Office and Outlook
- Must be able to work a variety of shifts including weekends, evenings, and holidays.
- Ability to exercise sound judgment and work in a fast paced environment

Application Deadline: February 24, 2020

To Apply: Submit resume, cover letter and references to:

Jessica A Doell
9462 Shore Road
Fish Creek, WI 54212
RE: Job Code 13710

Application materials will be reviewed and the most qualified candidates will be invited for an interview.

Additional Information:

In order to be appointed to this position, you must be a resident of the State of Wisconsin. Non-residents may apply, but must meet residency requirements upon hire.

**** Due to the nature of this position the Department of Natural Resources will conduct a comprehensive criminal background check on applicants prior to selection. Pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Applicants must be legally authorized to work in the United States at the time of hire.

The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Salary13.00 Hour
Full-Time | Seasonal | Housing
Employee Housing Offered | Front Desk | Office/Admin

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