Front desk

Hotel Front Desk Job Responsibilities:

• Welcome guests in a warm and friendly manner.
• Knows all essential aspects of our resort or hotel operations.
• Registers guests and manages the rooming chart.
• Collects payments if necessary.
• Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems.
• Balances the cash drawer by counting cash at the beginning and end of the work shift.
• Monitors lobby and check-in activity to determine room flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

Hotel Qualifications / Skills:

• Verbal Communication
• Customer Service
• Resolving Conflict
• Teamwork
• Professional energy Level

Education, Experience, and Licensing Requirements:

• High school diploma
• Prior resort or hotel experience preferred
• Familiarity with telephone, office, and point-of-sale software a