Server | Seasonal | $9.25/ hour + tips

Landmark Resort | Egg Harbor, WI

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Posted Date 5/14/2024
Description

Primary Objective of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time; they will want to return again and again.

Major Areas of Accountability:

1. Welcome and greet guests. Make all our guests feel comfortable and let them know you are there to personally take care of them.

2. Inform guests of specials and menu changes.

3. Make recommendations you genuinely feel your guests will enjoy.

4. Answer questions about our food, beverages and other restaurant functions and services.

5. Knows all items on the menu, including method of preparation and presentation, and stays current with any new items, specialties, soups of the day, desserts, and price changes to be able to inform the guests knowledgeably. 

6. Acquires working knowledge of resort and in-house facilities to respond to guest questions in this area as required. 

7. Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.

8. Deliver food and beverages from kitchen and bar to guests in a timely matter.

9. Perform side work at the start and end of each shift as required by service station assignment.

10. Maintain clean service areas.

11. Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

12. Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

13. Be ready and willing to assist fellow servers as situations arise.

14. Be ready and willing to assist bus person with clearing and resetting tables. 

15. Thank guests for their visit and invite them to return.

16. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. 

17. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters or significance coming to his/her attention to facilitate corrective action when appropriate.

Prerequisites: 

- Be able to communicate and understand the predominant language(s) of our guests.

- Must have a basic knowledge of dining room and service procedures and functions.

- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

Physical Requirements:

- Be able to work in a standing position for long periods of time (up to 6 hours).

- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 35 pounds.

Salary9.25 Hour
Type
Full-Time | Part-Time | Seasonal
Category
Hospitality/Customer Service | Restaurant (front)(Hostess, Waitstaff, Bartenders)

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