Customer Service Supervisor

Bank of Luxemburg | Fish Creek, WI

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Posted Date 9/21/2022
Description

Position Summary:

As an employee of the Bank, supports company culture and mission statement to “Have a Positive Impact on People’s Lives”.  Ensures prompt, accurate and friendly service to all customers.  Provides leadership for the branch staff and is responsible for planning, directing and organizing the daily branch operations on the teller line.  Deals directly with existing customers to expand and strengthen banking relationships by opening deposit and consumer loan relationships as well as referring opportunities onto mortgage, commercial and Raymond James. 

 

Knowledge, Skills and Abilities Required:

Associates Degree and 2 years of banking or sales experience or equivalent education and experience is required. Demonstrates ability to successfully manage both people and operations. Bank related courses strongly recommended. Ability to communicate effectively with people both internally and externally. Background in customer service and sales. Attention to detail.  Ability to meet deadlines. Ability to identify and resolve problems. Basic computer skills to include proficiency in Microsoft Office. Leadership and management skills desired.  Organizational and problem solving skills required. Ability to work with all levels within the organization. Cash handling skills required. Strong people skills required. Must be detail oriented, organized and able to handle multiple tasks. Able to handle confidential information and positively represent the company.  Ability to obtain a credit, life and disability insurance license.

Salary25.00 - 30.62 Hour
Type
Full-Time
Category
Office/Admin

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