Door County YMCA Welcome Center Lead - Sturgeon Bay

Door County YMCA | Sturgeon Bay, WI

Posted Date 11/23/2022

The Welcome Center Lead staff acts as a liaison between the member services team and its members.  Lead staff is responsible for creating a welcoming environment, where members and guests feel connected, informed, and supported.  Job duties include member service functions, including recruitment, enrollment and retention, program registration and support, and daily member/staff communications.  

Key Qualifications:

Successful Welcome Center Lead will be a good communicator with an upbeat, positive attitude and will have 2+ years of experience in a fast-paced customer service environment.  

Position requires intermediate working knowledge of computer programs, including Microsoft Office and email; previous experience managing a member database is required. 

Starting Wage:

$12-14 hourly, negotiable with experience. 


Currently looking for 20-30 hours per week in flexible scheduling, including days, evenings, and weekend hours.  

May be able to include this position with other employment opportunities to create a full-time position, if interested and qualified.

Benefits include personal time off, retirement (upon qualification), FREE membership and program discounts.

Applications accepted through December 9, 2022.  APPLY TODAY!

Please visit for a full job description, and a list of other opportunities or to download an application.

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