Museum Site Lead, Death's Door Maritime Museum

The Site Manager is a Full-time (35-40 hours a week) temporary, seasonal position with employment beginning shortly before May 1st and concluding shortly after October 31st each year.

The Death's Door Maritime Museum Siste Manager arranges work schedules for no more than two (2) PT Visitor Services staff members, serves as the lead front desk associate, is responsible for greeting visitors, answering questions about Gills Rock, Death's Door, and its history, ensuring top notch customer service is provided by all personnel and making sure all visitors have a safe and enjoyable experience.

This position works closely with the Door County Maritime Museum's Visitor Services Manager, the Museum Store Manager, and the DCMM leadership team.  This position also assists with maintaining the Death's Door Maritime Museum Facebook page.

RESPONSIBILITIES AND DUTIES:

• Responsible for all monies collected at the site and accounting for all daily deposits within policies as outlined and managed by the DCMM Controller
• Responsible for overall guest satisfaction and customer service with a goal of increasing admissions
• Assists in recruiting and hiring staff
• Responsible for staff scheduling and training
• Monitor and ensure assigned duties are carried out by Death’s Door Maritime Museum (DDMM) staff
• Provide training and instruction on operations, museum policies and procedures
• Works with museum Store Manager to maintain and stock museum store
• Assist in curatorial exhibit organization
• Weekly reporting to Executive Director and attending staff meetings making sure there is a flow of open communications with Cana, Sturgeon Bay and Gills Rock
• Make recommendations to Executive Director regarding facility maintenance and project needs
• Perform, and assign simple maintenance and cleaning tasks as needed or required
• Communicate with Curator on exhibit maintenance needs
• Communicate with Sturgeon Bay Office Manager for office supplies, Store Manager for store supplies and Sturgeon Bay’s Facilities Manager for project coordination, as well as ongoing cleaning and toiletry needs
• Work with volunteers to improve the Gills Rock Location

SKILLS AND ABILITIES:

• Excellent communication and organizational skills
• Knowledge and understanding of general museum environments
• Demonstrates resourcefulness, good judgment, excellent oral and written communications skills and excellent organizational skills
• Excellent public relations and customer service skills
• Highly motivated and detail oriented
• Must be customer focused
• Ability to problem solve and function in a cooperative team environment
• Ability to work a flexible schedule that may include evenings, weekends, and holiday assignments