Host Captain

Julie's Park Cafe in Fish Creek is looking for a Host Captian to lead our hosts in our cafe. The captian position is full time from May - Oct and part time Nov - Feb. (March and most of April the cafe is closed)

Our cafe is open 6:59 am - 3:01 pm so you will have your evenings free. 

Benifits: (besides a fun place to work) YMCA membership, 401K matching, dental insurance, free meal each shift you work

Interested? Questions? Call or text Sande 920-421-3336 or sande@juliesmotel.com. Feel free to also stop in the cafe Fri-Sun until Feb 16.

Summary of Position: 

Ensure that hosts are on task and know what they need to do as well as perform host/hostess responsibilities.                   

Duties & Responsibilities:

• Open front of the house
• Ensure guests are being taken care of well and in a timely manner
• Keep hosts on task and make sure they know their responsibilities and that they complete them.
• Perform voids or computer changes as staff necessitates.
• Seek side projects for staff during down time
• Provide feedback to front manager on host performance
• Check sidework for completion and quality at the end of shift
• Close register, check closing, turn off everything & lock up cafe

Perform host/hostess duties

• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• When immediate seating is limited, record guest names and number of people in party.
• Alert guests when tables become available.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Seat guests based on guest preferences and balancing of customer flow in service stations. Inspect tables for proper presentation and completeness.
• Upon seating, offer guests a menu and inform them of their server’s name. Tell guests the specials & soup of the day. Tell them to enjoy their meal.
• Relay messages to servers as needed.
• Make specialty beverages for servers as tickets mandate.
• Serve bakery as tickets mandate.
• Deliver baked goods and beverages to tables if time allows.
• Assist servers in cleaning & restocking tables.
• Check guests out and inquire about experience. Find a manager if a customer is unhappy about something.
• Thank guests as they leave and invite them to return.

Qualifications:

• 1-2 years hosting experience preferred
• Be able to working in a standing position for long periods of time (up to 5 hours).
• Be able to communicate clearly and effectively in the predominant language(s) of our guests.
• Must have exceptional grooming habits.
• Like to be in a leadership role.
• Friendly, upbeat, like working with people, interested in giving them a memorable experience.