Morning Assistant/Front of House

Holiday Music Motel | STURGEON BAY, WI

Posted Date 2/24/2024
Description

Part-time - Morning Assistant/Front of House - job description

Hours 8am - 1pm
Full or part-time
Starting at $17-20/hr
Regular bonuses for consistency, reliability and job well done.
Gas allowance for those coming from a distance.
Experience in hospitality is preferred.
Year-round

The Holiday Music Motel is my heart, my soul, and a massive labor of love that brings me great pride and great joy. I am looking for a special person that can help to round out our small but mighty team and I look forward to meeting you.  

Please know that it is important to The Holiday Music Motel that we create such an atmosphere that those on our team enjoy coming to work. This is a place where you will be treated with respect and shown appreciation for your hard work and contributions. Your ideas, input, and insights will be welcomed and valued.

Our business model is based on quality, clean, comfortable, friendly, welcoming, and unique. We pride ourselves in charging fair prices to our guests and just compensation for our staff. This is a business of “happy” and creating wonderful memories for the people who come to visit our community. 

Please read this job description carefully before applying.

Applicant must be a good communicator, easily follow instructions, be proactive, value honesty, be self-motivated, able to effectively work independently without distractions, take pride in whatever work you do, have great attention to detail, love to provide quality customer service, possess a positive attitude, and be respectful of the privacy of our guests and those that live and work here.

As my Morning Assistant/Front of House, you are the face of the business--and me--when I cannot be here. 

This job is best geared for a morning person who enjoys physical activity, interacting with people, multitasking, and can easily navigate one flight of stairs. 

Duties include:

  • Primary daily tasks: 
    • Guest interaction/Front of House - asking how their stay was, answering questions, communicating with me as needed, calling guests if something was left behind in the room or if they forgot to turn in keys, etc.
    • Stripping rooms after guest checks out
      • Remove bedding, towels, dirty dishes, etc.
    • Making beds - this requires a discerning eye and great attention to detail. 
    • Laundry 
      • Washing towels and sheets
  • As needed:
    • Light cleaning and maintaining of common areas
    • Occasional phone duties
      • I remotely answer all of the incoming calls to the motel, but there are times when I will need to transfer the phone to you for some time during your shift  when I am unable to take calls 
    • Taking reservations - I am the primary person who handles all of the bookings though occasions may present where you would need to be able to take a reservation. Basic computer skills are highly beneficial but will train if needed. 

Please send an email to Melanie Jane at holidaymusicmotel@gmail.com with the subject heading “APPLICATION FOR MORNING POSITION”. In the body of the email please provide a self-introduction (tell me a little about yourself: what kind of hours you are looking for? why do you want to join our team? what attributes or experiences do you think make you a good fit? etc…), contact information, work history for past 5 years and 3 personal references. If you have any questions, please call 920-743-5571 between 8am and 7pm. 

Please do not stop in without an appointment. 

Serious inquiries only. 

*** Those who cannot live without checking texts and emails and social media while on the clock need not apply.***

 

Salary17.00 - 20.00 Hour
Type
Full-Time | Part-Time
Category
Front Desk | Hospitality/Customer Service | Innkeeping

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