Bayside Home Medical is looking for a motivated and customer service oriented person to join our team!
Customer Service Representatives responsibilities are but are not limited to:
- Greeting customers in showroom
- Assisting customers with their Medical Supply needs
- Demonstrating the functionality of equipment and supplies
- Discussing the insurance requirements and qualifications for various products and supplies
- Speaking with customers and referrals on the phone
- Processing sales orders and necessary paperwork
- Communicating with referral sources and gathering necessary information
- Scheduling deliveries
- Assisting other departments with various projects
This is a part time position that will include Monday through Friday hours and includes some On Call Hours for Oxygen.
Candidates with related experience is a bonus but we are mainly looking for someone with great people skills, a passion to help others, positive attitude and a drive to achieve goals.
Candidates MUST have a great attitude, work well with others, can work in a fast paced, high pressure environment, be compassionate and have a passion for taking care of others.
Paid time off
Communication method(s) used: Email Phone Chat In person
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Managing incoming faxes and prescriptions and distributing to proper persons
- Other duties as assigned - must be able to lift up to 60 lbs
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- This Job Is: Open to applicants who do not have a college diploma
Schedule: Normal business hours Some On Call Hours (20 hours per week)