Cana Island Crew Member

The Door County Maritime Museum at Cana Island Light Station in Baileys Harbor, WI, is looking for seasonal Cana Island Crew Members. Crew members carry out collection of fees, monitoring/coordinating of visitor activity, and collection/registering of museum store sales at the historic Cana Island Light Station; greet visitors and answer questions about the lighthouse and its history; ensure a safe enjoyable experience for visitors. Cana Island Crew Members report to the Site Manager.

RESPONSIBILITIES AND DUTIES:

 Admissions

• Warmly greet visitors
• Communicate general information and history of Cana Island Light Station and Door County Maritime Museum
• Collect fees and make change accurately and efficiently
• Maintain radio contact with store and tower personnel
• Be able to explain and answer questions on the history of Cana Island
• Process all store sales and make change accurately and efficiently
• Complete all store transactions using correct cash register methods
• Process all add on admission sales
• Restock store displays as needed
• Advise Site Manager of out of stock and/or low stock items
• Responsible for keeping area neat and clean at all times
• Always ensure a positive visitor experience

 SKILLS AND ABILITIES:

• Demonstrates resourcefulness, good judgment, and excellent interpersonal and communications skills
• Excellent public relations and customer service skills, including customer service concepts and techniques
• Good problem solving skills
• Ability to work independently and collaboratively
• Willing to learn about the Cana Island Light Station
• Previous point-of-sale experience preferred but not required.

 Employment includes membership in the Door County Maritime Museum and 25% staff discount in the Museum’s stores.